Over the past 20 years, we have served healthcare providers, state and local agencies, and insurance companies nationwide. In the last three years alone, we have worked with 20 states on over 100 projects. These projects range in scope from qualitative interviews of a dozen public health program key informants to large-scale, telephone-based insurance surveys of more than 120,000 households, to multi-mode healthcare satisfaction surveys mailed to more than 45,000 individuals.