Massachusetts Health Connector Member Satisfaction Survey


You were randomly selected from residents who obtained health insurance coverage through the Massachusetts Health Connector to participate in an important survey. The survey will take about 15 minutes to 20 minutes, depending on your answers.

Your participation is important in helping us understand how well the health insurance system is working in Massachusetts. All of your answers will be kept private. Your answers will be combined with those of other people in Massachusetts.

Your decision whether or not to participate will not have any effect on anything to do with your insurance coverage, health care, or your relationship with any state agencies in Massachusetts.

If you have any questions about this survey or have trouble accessing it, please contact Dr. Brian Robertson at Market Decisions at

If you have any questions about the Health Connector or want more information, you can visit or call the member services number which is 1-877-MAENROL (1-877-623-6765).

Reminder: To prevent people from taking the survey more than once, you will be required to enter the PIN number provided in your letter or email invitation to enter the survey.

Please click here to begin the survey.