Understanding Health IT Adoption in Massachusetts

We recently completed a groundbreaking research study on the adoption of Health Information Technology for the Massachusetts eHealth Institute (MeHI) at the Massachusetts Technology Collaborative. As part of this comprehensive study, in collaboration with MeHI, we developed three survey instruments after a review of previously used survey questions and a series of interviews with key stakeholders. We administered a combination of telephone-based and digital surveys to:

  • Over 500 practice managers
  • More than 300 health care providers
  • Some 800 individual consumers

Our research provided a comprehensive view of the ways that eHealth and health information technologies (health IT) are used and perceived by consumers and health care providers in various care settings across Massachusetts. The report findings are being used to guide the continued adoption of health IT in the Commonwealth, particularly in behavioral health care and long-term and post-acute care.

Members of our staff joined Massachusetts eHealth Institute Director Laurance Stuntz, key health officials, and former Massachusetts Senate President Therese Murray to release the report in the historic Great Hall of the Massachusetts State House.

At the release, Sen. Murray emphasized the need for such research, “Health information technologies have significant potential to drive down health care costs, resulting in savings for the entire Commonwealth. This report by MeHI points to the progress we have made in implementing technologies like electronic health records and the Health Information Exchange as well as facilitates an important discussion on how we can continue our success in the future.”

Brian Robertson PhD, our Director of Research, notes that, “this was a complex nine-month study that demonstrates our ability to collect data from hard to reach health care respondents and to present complicated data clearly and in a way that invites action. We are pleased to be MeHI’s partner for this research.”

To our knowledge, at the time this project was completed, it included the widest scope of practice types of any survey on this topic.

 

Findings are being used to guide the continued adoption of health IT, particularly in behavioral health care and long-term and post-acute care

Demonstrates our ability to collect data from hard to reach health care respondents

Widest scope of practice types of any survey on this topic